This issue may occur if you close the page without clicking the “Log Out” button and simply use the browser’s close button. To ensure you are fully logged out and to protect your account from unauthorized access, please make sure to log out properly from every device you have used to access Beulabet.

Click “Forgot Password” on the login page. Enter your registered mobile number or email, and follow the instructions sent to you to create a new password.

Yes. If a sporting event is canceled or postponed, any bets placed on that event may be voided, and customers will receive a refund for their stakes.

Log in to your account.

Choose your preferred sport or casino game.

Select events and add them to your bet slip.

Enter your stake amount and click “Place Bet.”

Click “Load Bet” and enter the booking code you received. Your selections will appear instantly for you to review and confirm.

If a match is canceled or postponed, that selection will be voided, and odds for that game will revert to 1.00, while the rest of your bet remains valid.

Once a bet is confirmed, it cannot be canceled or edited. Please double-check all selections before confirming.

1. Via InnBucks: Log in to your account → Go to Deposit → Select InnBucks → Enter amount → Confirm.

2. Via Ecocash: Log in to your account → Go to Deposit → Select Ecocash → Enter amount → Confirm.

3. Via Omari: Log in to your account → Go to Deposit → Select Omari → Enter amount → Confirm.

4. Via Voucher: Purchase a Beulabet voucher at any of our branches or from an authorized agent, then redeem it on the site using the Voucher Deposit option.

5. You can easily fund your Beulabet account using your Visa or Mastercard.

Steps:

Log in to your Beulabet account.

Click on “Deposit” at the top of the page.

Select “Card Payment” as your preferred method.

Enter the amount you want to deposit.

Provide your card details (Card Number, Expiry Date, CVV).

Confirm the payment — you’ll be redirected to your bank’s secure page for verification (OTP or 3D Secure).

Once approved, your funds will reflect instantly in your Beulabet account.

Note: The minimum deposit via card is USD 1.

Ensure your card supports international online payments.

If the payment fails, please confirm your card has sufficient funds and online transactions are enabled.

Please allow up to 10 minutes. If it still doesn’t reflect, contact our support team via Live Chat, Email, or WhatsApp with your deposit reference number.

The minimum deposit is USD 1 (or equivalent in ZWL depending on your account currency).

Your account may be temporarily locked due to:

Multiple incorrect password attempts.

Verification pending.

Suspicious activity detected.

Contact support to resolve this.

Live Chat: Available on our website 24/7

WhatsApp: +263 773 767 848

Email: [email protected]

Branches: Visit any of our physical locations for assistance.

If you have recently completed verification, no additional documents are required at this time. You only need to verify your account when prompted. When verification is needed, we will contact you and request any additional information or documents.

Please note that all customers must complete account verification before any withdrawal can be approved.

Log in → Go to My Account → Select Withdraw → Choose InnBucks or your preferred method → Enter amount → Confirm. Funds are processed within 24 hours.

If your account is verified, no documents are needed. For security, we may occasionally request verification (e.g., ID, proof of address).

Withdrawals can take up to 24 hours. If it exceeds that, please contact our Customer Support team with your withdrawal reference.

The minimum withdrawal is USD 2 (or equivalent in ZWL).

Please note that you can only update your city after registration. Other personal details cannot be changed directly. However, if your personal information was entered incorrectly or needs to be updated for a valid reason, Beulabet will review your request and may approve changes to your basic details once you provide the necessary supporting documents.

Visit www.beulabet.com and click “Register.” Fill in your details, verify your mobile number, and create a secure password.

Check the Promotions page for current offers. Some bonuses are automatic, while others may require an activation or minimum deposit.

Ensure you met all bonus requirements (deposit amount, odds, or playthrough). Contact support if it still hasn’t reflected.

Bonus funds are for play only. You can withdraw winnings after meeting the wagering requirements stated in the promotion terms.